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Dubai Metro

Metro in the United Arab Emirates: The Dubai Metro

Dubai is the largest city in the United Arab Emirates on the Persian Gulf and the capital of the Emirate of Dubai. With over 2 million inhabitants, Dubai is one of the most populous cities in the country. In 2020 the Expo 2020 with the same name will come to Dubai. The most important economic factor is tourism. Dubai has an impressive infrastructure, caused by the enormous size and the futuristic design of the city. There are some of the world's tallest buildings here, but tourists can enjoy a lot more: shopping, first-class cuisine, nightlife and a lot more attractive offers.

The city has a very heavy traffic, so public transport is recommended. The streets in Dubai are divided into 5 different main streets: E311, E77, E11, E44, and E66. There are three airports in Dubai: The largest airport is Dubai International Airport, Sharjah International Airport and Al Maktown International Airport. The public transport system in Dubai consists of buses, the water bus, Dubai Monorail (monorail), tram, the Dubai subway and belongs to the company Road and Transport Authority, or RTA for short. The subway is operated by the Serco Group.

The Dubai Metro is one of the most modern transport systems in the world, and the first suburban train in the Arabian Peninsula. It is a network with driverless trains (Thales Operating System), with air-conditioned stations and specially reserved wagons for women and children, and Gold Class passengers.

There are currently 75 kilometers of fully automated (driverless) networks, so it has been recognized in the Guinness Book of Records as the world's longest metro in this category.

history

The government of Dubai wanted to build the metro along with other urban projects to attract tourists to the city. The construction of the subway was also implemented to solve the high volume of traffic in Dubai. The plan to build the metro was approved in May 2005. Some of the companies involved in the construction were, Mitsubishi, Systra, Yapi Merkezi, Obayashi Corporation, and Parsons Corporation. According to the original contract, the red subway line should open in 2009 and the green subway line in 2010. However, the contract had to be updated due to additional stations for both underground lines and the opening of the green underground line was delayed accordingly.

Construction of the red metro line began in August 2005, while construction of the green metro line did not begin until July 2006. The Dubai subway opened on September 9, 2009 with the red subway line and 10 subway stops. The Red Line should get 18 more stops by April 2010. Another stop was opened for the red line in September 2013.

The green underground line opened on September 9, 2011 with 18 stops. On March 1, 2014, two more stops were opened for the green line.

Subway lines and stops

The Dubai Metro consists of two subway lines: the Red and Green Lines. The subway has a total of 49 stops. You will find the stops of the respective subway below:

- Red line: Operates between Al Rashidiya and UAE Exchange and has the following 29 stops: Rashidiya, Airport Terminal 1, Airport Terminal 3, Emirates, Deira City Center, GGICO, Union, Al Rigga, ADCB, BurJuman, World Trade Center, Al Jaffliya, Financial Center , Emirates Tower, Business Bay, Burj Khalifa / Dubai Mall, First Gulf Bank, Noor Bank, Mall of the Emirates, Dubai Internet City, Sharaf DG, DAMAC Properties, Nakheel, Nakheel Harbor & Tower, Jumeirah Lakes Tower, Energy, Ibn Battuta (Dubai Marina), Danube, UAE Exchange.

- Green line: Operates between the Etisalat region and Dubai Creek and has the following 20 stops: Etisalat, Dubai Airport Free Zone, Al Qusais, Stadium (Dubai), Al Nahda, Abu Hail, Al Qiyadah, Abu Bakr Seddiq, Union, Salahuddin, Palm Deira, Baniyas Square, Al Ghubaiba, Al Ras, BurJuman, Al Fahidi, Al Jadaf, Healthcare City, Oud Metha, Creek

Both lines, the red line and the green line, cross twice, at Union Square and Khalid Bin Al Waleed (BurJuman Center)

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The subway is connected to other public transport owned by the RTA. These are the water bus and the tram. You can use the Nol Card (electronic, rechargeable card) valid for the metro, waterbus and tram. The Nol Card calculates the travel costs and deducts them automatically. You don't have to pay again if you change the subway line or for example. Transfer to the waterbus. You can transfer from the tram at Jumeirah Lakes Tower to the local red line. You can change from the red subway line to the green subway line at the BurJuman and Union stops.

Connection to the airport

The metro has a direct connection to Dubai International Airport. At the airport there are the underground stations Airport Terminal 1 and Airport Terminal 3, which go directly from the airport to the respective terminals. To get to Terminal 2 by subway, take the Green Subway Line to the Stadium or Dubai Airport Free Zone stop and take a taxi from there.

You can also take the subway to Sharjah International Airport. All you have to do is take the Red Subway Line to the Rashidiya terminus and walk the rest of the way.

But there are also 4 public bus routes that leave the airport and stop at various locations in Dubai. They only cost AED2. The lines are: 401 (Deira) and 402 (Bur Dubai), with a frequency of 30 minutes, and C1 (Satwa Station) and C2 (Zabeel Park) which run every 10 minutes. The C1 and C2 lines run 24 hours a day, while the 401 and 402 work until 10 p.m.

Finally, in the Arrivals Hall, taxis and limousines can be hired at any time of the day, provided you have paid in advance. The travel time to the city is around 10 minutes.

Travel planning, timetables and calendar

The metro is open every day and all year round. The underground stations are open from Sunday to Wednesday, from 6 a.m. to midnight. On Thursdays, the underground stations are open from 6:00 a.m. to 1:00 a.m. Finally, the Fridays when the subway stations are open from 1 p.m. to midnight.

The subway runs every 2 minutes during rush hour and every 4 minutes during the rest of the day. The red subway line takes you 1 hour and 10 minutes to go through all the stops. With the green underground line it takes 38 minutes to go through all stops.

Prices, tickets and electronic tickets

You can pay the travel costs either with the Nol Card (electronic, rechargeable card) or with tickets (paper tickets). The prices are shown in AED ((United Arab Emirates, Dirham, 1 US Dollar = 3.67 AED, current status 03/20/17). With the Nol Card you can use the subway and many other transport offers of the RTA. You can Do not pay cash in the subway and must therefore buy a ticket beforehand. There are discounts for people with disabilities, students and older citizens. There are also special subscriptions with discounts. The subscriptions are as follows: 1 day pass, 7 day pass , 30-day pass, 90-day pass and 365-day pass. Children up to 0.9m tall and under 5 years of age can travel for free and do not need a ticket or a driving pass.

The electronic tickets, Nol Cards, are available in the following versions: Silver, Gold, Blue and Red. The Red Nol Card is a paper ticket that can be loaded with up to 10 journeys, and only either in the subway or only is valid on the bus. You can pay for the various parking spaces with all Nol Cards. The prices for tickets and electronic tickets are as follows:

Dubai Metro
  • 1) Nol Card Silver (25 AED): You can top up the card with a maximum credit of 5000 AED and buy it at all ticket sales points, ticket machines, RTA-authorized shops (such as newspaper kiosks) and customer centers. With this card you can use both the subway and the other transport offers of the RTA. The card is valid for 5 years, can be used immediately after purchase and contains a starting credit of 19 AED. The prices for journeys in the different tariff zones are: one zone = 3 AED, two zones = 5 AED and three or more zones = 7.5 AED.
  • 2) Nol Card Gold (25 AED): Similar to the silver card but with the extra advantage of being able to use the first class without having to pay a premium fee. This card can only be purchased at underground ticket sales points and is also valid for 5 years. The card is ready for use immediately after purchase and is valid in all RTA transport offers. The Gold Card also contains a starting balance of 19 AED and you do not need any documents to purchase this card. The prices for journeys in the different tariff zones are: one zone = 6 AED, two zones = 10 AED and three or more zones = 15 AED
  • 3) Nol Card Blue (70 AED): Also known as a personal card. When you buy this card for the first time, you will receive a starting balance of AED 20. You can load up to 5000 AED on the card. The card is secured against theft. Should you lose the card or should it be stolen, the credit it contains is still secured for you. Every time you use this card, you will be informed of this via SMS or email. The card entitles you to travel in all RTA transport offers and is valid for 5 years. The blue card offers discounts for people with disabilities, students and older citizens. People who receive social assistance receive a 50% discount on their journeys. The card must be activated by a customer center. Identification with a photo is required. People with disabilities must present a disability ID from the authorities in order to be able to purchase the Blue Card discount. Disabled people travel free of charge. A document from the school is required for the student discount, with student identification, name, current academic year and the highest educational qualification achieved. The age must be between 5 and 23 years. Elderly citizens only need to present their identification for the discount. Only elderly people of the United Arab Emirates with citizenship or elderly people permanently residing in the country can receive this benefit. The card also allows the following travel passes to be saved: 1-day pass, 7-day pass, 30-day pass, 90-day pass and 365-day pass. The prices for journeys in the different tariff zones are: one zone = 3 AED, two zones = 5 AED and three or more zones = 7.5 AED.
  • You can purchase a custom design for the card for AED 30.
  • 4) Nol Card Red (2 AED): This card is a paper ticket, only valid for the subway or bus and can be purchased at ticket machines and at RTA sales points. Changing to a bus or other RTA transport is currently not possible with this card. With this card you can use up to 10 single journeys. The card is valid for up to 90 days if you do not use up your journeys beforehand. The prices for journeys in the different tariff zones are: one zone = 2 AED, two zones = 6 AED and three or more zones = 8.5 AED.

More info: dubaicityinfo.com

Tips

  • 1) You need a Mastercard or a Visa card, as these are the only way to pay for the tickets or the Nol Card for the subway.
  • 2) All underground stations are named after the nearest available attraction. The Dubai Mall subway station is close to the Dubai Mall. If you already know which attraction you would like to visit, then go to the subway station named after this attraction.
  • 3) Bicycles are not permitted to be taken along. Before you start your journey on the subway, think about where you can park your bike.
  • 4) There is no driver's cab as the subway runs fully automatically. So you can go to the front window and enjoy a wonderful view.

Conditions of Carriage

Failure to comply with the conditions of carriage will result in fines ranging from AED 100 to AED 2000. The terms of the metro company are as follows:

  • 1) Nol Cards are not transferable. Therefore, please do not use someone else's Nol Card.
  • 2) Treat other passengers with respect.
  • 3) Smoking is not permitted in the subway or in the subway stations.
  • 4) Do not put your feet on other passengers' seats.
  • 5) Do not sell goods in the subway or in the subway stations. Advertising is not permitted.
  • 6) Entering the subway without a valid ticket or Nol Card is a serious offense. This is punished with a fine of 200 AED.
  • 7) Do not destroy any seats or any other equipment or devices on the subway. Also, do not cause any damage in the subway stations. This is punished with a fine of 500 AED.
  • 8) Eating and drinking is not permitted on the subway, nor is chewing gum or drinking water. You can only eat and drink at subway stations.
  • 9) Animals are not allowed in the subways or in the subway stations. Guide dogs are an exception here.
  • 10) Do not enter any - for staff only - rooms in underground stations.
  • 11) Don't leave rubbish in the subway and train stations. Do not spit on the subway or in the subway stations.
  • 12) Do not use emergency exits or objects and equipment in case of an emergency
  • 13) The subway cars are divided into wagons only for women and only for men. If you are a man, do not get into the women's wagon and if you are a woman, do not get into the men's wagon
  • 14) Don't sit in first class if you don't have a Gold Card
  • 15) Do not try to force the subway doors open
  • 16) Alcohol is not allowed on the subways or in the subway stations
  • 17) The offer of a parking space is valid for one day. Parking for more than a day will result in a fine of AED 100. Parking for more than 48 hours will result in a fine of AED 240
  • 18) Do not use counterfeit tickets or tickets, or pay a fine of AED 500
  • 19) Don't sleep in the subway stations or you will be fined 300 AED
  • 20) Jumping and climbing is not permitted in the underground trains or in the underground stations
  • 21) Do not illegally use the seats reserved for pregnant women, the disabled and the elderly. The fine for an offense is AED 100
  • 22) Follow the instructions of the RTA staff or pay a fine of AED 100
  • 23) Sit or stand only in the passenger area of ​​the underground trains and in the underground stations
  • 24) Guns and dangerous objects are not permitted in the subways or in the subway stations
  • 25) You need a permit from the RTA if you want to sell the Nol Cads
  • 26) Make sure you don't get on the subway with an expired ticket or ticket. Show your ticket or ticket when you are asked for it by an inspection.
  • 27) It is not allowed to bring fish into the subway

Interesting facts

  • 1) All subways are equipped with air conditioning
  • 2) Due to safety precautions, the platforms are separated from the tracks by doors
  • 3) The railroad tracks are elevated, so you can enjoy a wonderful view while driving
  • 4) The architecture of the train stations combines old-fashioned and modern elements. The modern elements make the outer facade of the stations appear futuristic. While inside the train stations you can see the older traditional Arabic elements, such as inner arches and wind towers
  • 5) Most of the subway stations are built in the shape of a shell

Dubai's Metro is considered the "safest underground in the world", with its own police force, over 3000 CCTV on trains and stations to monitor security gaps, an integrated radio system between the underground and emergency services, an emergency telephone in every car and security doors at stations and Platforms.

Another curiosity to be expected of the city of luxury and pomp is the existence of a golden wagon. This offers first-class service with leather seats, panoramic views, carpeted floors and exclusive lighting and design. There is also a wagon reserved for women and children, although it is not mandatory for the women to travel separately. Finally, there is Wi-Fi and telephone coverage across the subway network.

Future expansions

Four more subway lines are planned, the Blue Line, the Purple Line, the Golden Line and the Pink Line. The construction of the Purple and Blue subway lines is still under discussion, but may begin in 2017. The Blue Subway Line will run via Mohammed Bin Zayed Road. The purple line will have 8 stops and will be 50 km long. The connection will run from Al Maktoum International Airport via Al Khail's Road to Dubai International Airport.The Pink Line is planned to be built by 2030. The metro stations will be in the Al Sufouh area. According to plans, the Golden Line should be completed by 2025 and have underground stations in Deira, Dubai Marina, and Arabian Ranches.

The government in Dubai is also planning to expand the Green and Red subway lines. The Green Line will have 12 new underground stations with a further 20 km of railway line. The expansion should be completed by 2020. The new stops on the green line will run from Al Jadaf to the Academic City, Silicon Oasis, Festival City, Ras Al Khor Industrial Area, Lagoons and International City regions.

Furthermore, the Red Line will get 6 new underground stations, and an additional 16 km of railway line. The expansion will allow trips to the regions of Abu Dhabi and Al Warqa'a.

Nearby attractions

We will use the Airport Terminal 1 underground station on the Red Line as a guide for tourist attractions. To get to the attractions by underground from Terminal 1, please follow this information:

  • 1) Dubai Museum: The trip costs AED 5 and takes 28 minutes. From the Airport Terminal 1 underground station, take the Red Line underground towards UAE Exchange / Jebel Ali and get off after about 12 minutes at the BurJuman stop. Next, walk about 7 minutes to the Four Point Sheraton Hotel 02 and take the C05 bus towards Ghubaiba bus station. The journey only takes 2 minutes. Get off at the Al Fahidi stop and then walk to Al-Fahidi Street, where the museum is located.
  • 2) Burj Khalifa: The trip costs AED 5 and takes 23 minutes. From Airport Terminal 1 underground station, take the Red Line underground towards UAE Exchange / Jebel Ali and get off at Burj Khalifa / Dubai Mall.
  • 3) Sheikh Saeed Al-Maktoum House: The trip costs AED 5 and takes 40 minutes. From Airport Terminal 1 underground station, take the Red Line underground towards UAE Exchange / Jebel Ali and get off after 12 minutes at Burj Khalifa / Dubai Mall. Next, walk to the Four Point Sheraton Hotel and take the C05 bus towards Ghubaiba bus station. The journey takes only 5 minutes. Get off at the Falcon Intersection stop. Finally, it takes 16 minutes to walk to Al Khaleej Road, Bur Dubai, where Sheikh Saeed Al-Maktoum House is located.
  • 4) Jumeirah Mosque: The trip costs AED 5 and takes 58 minutes. From Airport Terminal 1 underground station, take the Red Line underground towards UAE Exchange / Jebel Ali and get off after 5 minutes at Deira City Center. Next, walk in about 3 minutes to the City Center Metro Bus Stop A 01 bus station and take the X28 bus towards Dubai Internet City Seaside Metro Bus Stop. After 29 minutes get off at the Dhiyafa junction and then walk about 18 minutes to the Jumeirah Mosque in Jumeirah First.
  • 5) Bastakia: The journey costs AED 5 and takes 20 minutes. From the Airport Terminal 1 underground station, take the Red Line underground towards UAE Exchange / Jebel Ali and get off at BurJuman after 12 minutes. Next, walk in about 3 minutes to the underground station BurJuman Metro Station A 02, take the green underground line towards Etisalat and get off after 2 minutes at the Al Fahidi stop. Then head towards Old Dubai, the historic Al-Fahidi district, also known as Bastakia.