What is the approach of TCS
TCS not only deals with products for standard applications, such as door intercoms, but is also a project partner for large and special systems. The TCS business model is based on a central approach: listening, understanding, offering individual solutions. Each of our projects begins with understanding the client's individual requirements, weighing up alternatives and developing a solution that meets the requirements. We attach great importance to a holistic understanding of the project task in order to offer not only the technologically but also the long-term and economically best implementation.
The business model does not end with the successful completion of the project, but continues with a wide range of services relating to maintenance, servicing and additional services as well as upgrading or expanding already installed systems. TCS offers comprehensive service with tailor-made service contracts for the entire service life of the systems we supply. With these offers, we expand and intensify customer relationships. We not only support the installing specialist companies and system integrators, but also the operators and owners of the systems. An approach that not only clearly distinguishes TCS from its competitors, but has also led to trusting, close customer relationships through long-term customer contacts and thus ultimately to success.
In the specialist trade, TCS is less known for individual products than for system solutions in the areas of door and building communication, video surveillance and access control. For everyday needs from these fields of application, solid and visually appealing systems can be put together from the easily understandable core range. With our service products, which are unique on the market, installers find optimal support in order to be able to install quickly and cost-effectively.
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