I have “repaired”, really cleaned my printer times. I found everything inside the printer to be just as you described it. In summary, common problems are: Peg – Separator Peg – Pushes up the separator pad during the paper pick operation. When the side covers hinge outward they can be removed. I appreciated the clear, step-by-step directions, and especially the specific mention of needing the Torx drivers.

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Officejet g85 scanner failure on screen and cannot fax more than 1 page at the time.

My point here is that the G85 is a very durable and dependable machine. The exploded views of the machine at the HP website, as far I can tell, don’t show the location of the fasteners, or what they are.

See your browser’s documentation for specific instructions. I had scanner failure and read thread regarding cleaning, etc. Arm Sensing – Arm assembly senses paper in bottom tray. You could also of course apply some basic tests if you sanner what a capacitor does. Peg – Separator Peg – Pushes up the separator pad during the paper pick operation.

Please wait while we h; your request. Anyone know of a depot repair facility for an HP G85xi. Got it to the garage without ruining the carpets, but had to burn my clothes. Is my Windows version bit or bit?

This cuts the haze then the Windex cleans it properly. Carriage Latch Cover – The carriage latch is used to keep the cartridge s in place. If the error still displaysconnect acanner printer power cord to a different wall outlet to determine if the original outlet is causing the issue. It can also be a dirty encoder at the back of the scanner drive motor or for some weird reason a bad mainboard.


HP Printers – Resolving a ‘Scanner Failure’ Message When Scanning, Copying, or Faxing

There are two push latches on the underside that release the rear cover and allow it to hinge upward and then be removed. The biggest is, higher the admissible voltage is. If I didn’t know any better I would say that it seemed like the machine had a huge file in it somewhere which had made it constipated.

Does that sound likely? Sacnner repair person, who sounds reputable and makes sense, says he wouldn’t try to work on it because too much chance that even if I get it cleaned up and running, a circuit board will probably fail soon from exposure to the sxanner or the cleaning agent.

SOLVED: Officejet g85 scanner failure on screen and cannot – Fixya

Guide – Length adjust guide – Media input length adjuster. I then used some Windex vinegar type and a soft cloth to clean both sides of the sensor disk that is affixed to the motor – it was dirty.

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Do you see the light come evenly across the whole length? Please help in any way you can, HP’s email support has been reasonable so far but from what I read here I can’t trust their proper support much.! Select your desired scaner and a list of links will be sent by email.

I guess it could instead be the main circuit board.

Which numbers do I push? So I don’t need a lamp. Posted by thumps on Oct 31, If the lid is off it will fail even if the scanner is good due to no home mark to zero onto. K and not printing. Guide Paper – Upper paper guide – spring loaded flat plate that presses the media against the top of the feed roller assembly – caution: The scalpers that have been there all along are still there but now we can chuckle at their ridiculous prices rather than frown.

Maybe some remarks about opening the G85 can be usefull for someone else with the same problem: During a hhp move the LCD readout on the control panel of my printer got smashed well, just broken but the result is the same.