This is shown on page 8 of the manual for the series scanners. Please verify your product is powered on and connected, then try again in a few minutes. Your answer needs to include more details to help people. Please tell me the solution as early as possible. The generic driver might not communicate with the TMA properly. Drivers may be in development so please check back at a later date or visit the product homepage. HP encountered an error while trying to scan your product.

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From there you can uninstall all instances of the scanner and restart the computer to see if it installs correctly. The ” 2″ in the destcription of the Scanjet leads me to believe that zcanner may be a ghost driver in the Device Manager that may be causing a conflict.

Please enter a valid email address. Perng Created on November 19, In reply to Jetta48’s post on November 19, In most versions of Windows, press Start and look for the HP programs heading.


Javascript is disabled in this browser. Download list – Download multiple files at once View, edit and download your entire list of software and drivers here. Les Dickinson Level 3 Expert Answers. Later, I read an article bout installing some generic drivers as seen here: Remove selected files Download files. Scannre suggest opening the Device Manager, clicking on the View tab and select Show hidden devices.

Basically you use my suggestions at your own risk. The manual is available here: It’s worth a h;3570c words.

Thank you for your patience. Your answer needs to include more details to help people. I even installed VueScan software, which detected the hardware, but couldn’t work with a proper driver. Tell us some more!

HP ScanJet c Scanner – video dailymotion

Click onthis link to download the drivers: Chris – Support Engineer Replied on November 27, Thanks for marking this as the answer. Click on the “download” button which will bring up the file download window.


This site in other languages x. Mac OS X Hi Bev, Please follow the link below to download the newest driver for the C scanner with the Vista operating system. scanber

Hp Scanjet c Manuals

It is a fairly new computer and I have configured it to run compatible with XP. This is shown on page 8 of the manual for the series scanners.

It looks like your problem is similar, but differs from the original question. In reply to yjkhan’s post on November 29, Modify your browser’s settings to allow Javascript to execute. The Virtual Agent is currently unavailable.

HP ScanJet 3570c Scanner

Click “Add” to insert your video. Asia Pacific and Oceania.

Please try again shortly. If i have successfull addressed your issue, please consider a “fixya” rating.